GDPR
thinkingaustralia Ltd – Data Protection Policy [25th May 2018]
thinkingaustralia Ltd collects and uses personal information (referred to in the General Data Protection Regulation (GDPR) as personal data) about its clients. This information is gathered in order to enable us to carry out our normal operations. In addition, thinkingaustralia may be required by law to collect, use and share certain information.
thinkingaustralia is the Data Controller of the personal data that it collects and receives for these purposes.
thinkingaustralia will on request issue Privacy Notices (also known as a Fair Processing Notices) to any clients. These summarise the personal information held about clients, the purpose for which it is held and with whom it may be shared. It also provides information about an individual’s rights in respect of their personal data
Purpose
This policy sets out how thinkingaustralia deals with personal information correctly and securely and in accordance with the GDPR, and other related legislation.
This policy applies to all personal information however it is collected, used, recorded and stored by the thinkingaustralia and whether it is held on paper or electronically.
What is Personal Information/ data?
Personal information or data means any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly by reference to details such as a thinkingaustralia identification number, IP address, location data, an online identifier or by their physical, physiological, genetic, mental, economic, cultural or social identity. Personal data includes (but is not limited to) an individual’s name, address, date of birth, photograph, bank details and other information that identifies them.
Data Protection Principles
The GDPR establishes six principles as well as a number of additional duties that must be adhered to at all times:
- Personal data shall be processed lawfully, fairly and in a transparent manner
- Personal data shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (subject to exceptions for specific archiving purposes)
- Personal data shall be adequate, relevant and limited to what is necessary to the purposes for which they are processed and not excessive;
- Personal data shall be accurate and where necessary, kept up to date;
- Personal data shall be kept in a form that permits the identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
- Personal data shall be processed in a manner that ensures appropriate security of the personal
Duties
Personal data shall not be transferred to a country or territory outside the European Economic Area, unless that country or territory ensures an adequate level of data protection. Data Controllers have a General Duty of accountability for personal data.
Commitment
thinkingaustralia is committed to maintaining the principles and duties in the GDPR at all times. There-fore thinkingaustralia will:
- Inform individuals of the contact details of the Data Controller
- Inform individuals of the purposes that personal information is being collected and the basis for this
- Inform individuals when their information is shared, and why and with whom unless the GDPR provides a reason not to do this.
- If thinkingaustralia plans to transfer personal data outside the EEA the business will inform individuals and provide them with details of where they can obtain details of the safeguards for that information
- Inform individuals of their data subject rights
- Inform individuals that the individual may withdraw consent (where relevant) and that if consent is withdrawn that thinkingaustralia will cease processing their data although that will not affect the legality of data processed up until that point.
- Provide details of the length of time an individual’s data will be kept
- Should thinkingaustralia decide to use an individual’s personal data for a different reason to that for which it was originally collected the individual will be informed and where necessary consent requested
- Check the accuracy of the information it holds and review it at regular intervals.
- Ensure that only authorised personnel have access to the personal information whatever medium (paper or electronic) it is stored in.
- Ensure that clear and robust safeguards are in place to ensure personal information is kept securely and to protect personal information from loss, theft and unauthorised disclosure, irrespective of the format in which it is recorded.
- Ensure that personal information is not retained longer than it is needed.
- Ensure that when information is destroyed that it is done so appropriately and securely.
- Share personal information with others only when it is legally appropriate to do so.
- Comply with the duty to respond to requests for access to personal information ( known as Subject Access Requests)
- Ensure that personal information is not transferred outside the EEA without the appropriate safeguards
- Ensure that all staff are aware of and understand these policies and procedures.
Complaints
Complaints will be dealt with in accordance with thinkingaustralia’s complaints policy. Complaints relating to the handling of personal information may also be referred to the Information Commissioner who can be contacted at: Wycliffe House, Water Lane Wilmslow Cheshire SK9 5AF or at www.ico.gov.uk
Review
This policy will be reviewed as it is deemed appropriate, but no less frequently than every three years. The policy review will be undertaken by thinkingaustralia’s designated data protection agent.
Contacts
If you have any enquires in relation to this policy
please contact: 0800 888 68 40 or email: [email protected]
